PRIVACY POLICY
Your privacy is important to Ginni Industries . We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and secure personal data when you visit our website, interact with our services, or communicate with us.
1. Information We Collect
1.1 Personal Information (Personally Identifiable Information, “PII”)
We may collect personal information that you voluntarily provide to us when you:
Register an account
Place an order
Subscribe to newsletters
Fill in forms (e.g. contact us, feedback, inquiries)
Engage with us via email, chat, or social media
Such personal information may include name, address, email address, phone number, payment information, shipping details, etc.
If you decline to provide required personal information, you may not be able to use certain features or services on our site (for example placing orders, receiving communications).
1.2 Non‑Personal / Technical Information
We also collect non‑identifiable information automatically, such as:
Browser type and version
Operating system
IP address
Referring/exit pages
Date/time stamps
Device identifiers
Pages viewed and navigation paths
Clickstream data
Cookies, web beacons, and similar tracking technologies
This information helps us understand how users use our site, to improve functionality, to analyze trends, and to administer the site.
1.3 Location Information
With your consent, we may obtain precise geolocation information from your device (for example when you choose a delivery address, or track order status). Even if you don’t provide precise location data, we may infer your approximate location from your IP address or phone number area code.
2. Use of Information
We use the data we collect for various purposes, including but not limited to:
Processing orders, deliveries, returns, and refunds
Communicating with you (e.g. order updates, customer service, promotions)
Improving and optimizing our website, products, and services
Personalizing your experience
Detecting and preventing fraud or misuse
Complying with legal obligations
Sending marketing communications (only if you opt in)
We will not share or sell your personal information to third parties for their independent marketing purposes without your consent.
3. Sharing & Disclosure
We may disclose your information in the following circumstances:
Service Providers & Agents – to third parties who perform services for us (e.g. payment gateways, courier services, IT, marketing) under confidentiality obligations
Legal Requirements – if required by law, subpoena, court order, or governmental request
Business Transfers – in connection with a merger, acquisition, or sale of assets
Protection of Rights – to establish or defend our legal rights or respond to claims
In all such cases, we will limit the information shared to what is reasonably necessary for that purpose.
4. Cookies & Tracking Technologies
We and our service providers use cookies, web beacons, pixel tags, and similar technologies to collect and analyze information about users’ interactions with the website and services.
You may disable cookies through your browser settings, but note that disabling cookies may impact your experience or ability to use certain features.
5. Data Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We require that third parties who process data on our behalf maintain confidentiality and security.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention & Deletion
We will retain your personal information only as long as necessary for the purposes for which it was collected or to comply with applicable laws. If you wish to have your personal data deleted (to the extent permitted by law), you may send a request to us. Please note that deleting certain information may result in suspension of services (e.g. account access, order tracking).
7. Cross‑Border Data Transfers
As we operate or use third‑party service providers across jurisdictions, your information may be transferred to, stored in, or accessed from locations outside your country of residence. By using our services, you consent to such transfers.
8. Third‑Party Links & External Sites
Our website may include links to external websites (e.g. social media, payment providers). Their privacy practices may differ from ours. We are not responsible for the content, security practices, or policies of those external sites. We encourage you to review their policies before using them.
9. Children’s Privacy
Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data inadvertently, please contact us to have it removed.
10. Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time. The revised version will indicate the “Last Updated” date. We encourage you to review this page periodically. Changes will become effective upon posting.